A flexible platform for matching supply and demand within a community. As an intermediary serving people with many different needs, you immediately encounter a wide range of individual preferences. Platform- and location-independent access is therefore essential.
As a new service, reverse logistics posed challenges in authorisation and the management of appointments, payments, visual material and general communication. Using an app as a dynamic prototype allowed us to test changes directly in practice.
The result is a powerful, uncomplicated system that supports the end-to-end process for hundreds of representatives. Its secure online application keeps information accessible to every user, anytime and anywhere.
Want to know more about the organisation? Visit sharetown.com.